Privacy Policy

1. Introduction

ZENTHIA HEALTH ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our telehealth services. By accessing our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, billing information, and insurance details.
• Health Information: Medical history, current medications, weight, vital signs, lab results, and other Protected Health Information (PHI) subject to HIPAA.
• Technical Data: IP address, browser type, device information, and usage analytics collected through cookies and similar technologies.

3. How We Use Your Information

We use your information to:

• Provide telehealth consultations and personalized weight management care
• Process payments and manage your account
• Communicate with you about appointments, treatment plans, and follow-ups
• Comply with legal and regulatory requirements
• Improve our services and website experience

4. HIPAA Compliance

ZENTHIA HEALTH is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information is encrypted, stored securely, and only accessible to authorized clinical staff. We use HIPAA-compliant platforms for all telehealth consultations, messaging, and data storage.

5. Information Sharing

We do not sell your personal or health information. We may share information with third parties only when necessary for service delivery, including HIPAA-compliant telehealth platforms, payment processors, and laboratory partners. All partners are bound by strict confidentiality agreements.

6. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, access controls, and regular security audits. However, no internet-based service can guarantee 100% security. You are responsible for maintaining the confidentiality of your account credentials.

7. Your Rights

You have the right to:

• Access and request copies of your health records
• Request corrections to inaccurate information
• Request restrictions on how we use your information
• Request deletion of your data, subject to legal retention requirements

8. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can manage cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through a prominent notice on our website. The effective date at the bottom of this policy indicates when it was last revised.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: privacy@zenthiahealth.com

Address: ZENTHIA HEALTH Privacy Office, 123 Wellness Boulevard, Suite 400, New York, NY 10001