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Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help us recognize your device, remember your preferences, and understand how you interact with our Services. We also use similar technologies such as pixel tags and local storage for the same purposes.

2. How We Use Cookies

We use cookies for the following purposes:

  • Essential cookies: Required for the website to function properly, including authentication, security, and session management.
  • Functional cookies: Enable enhanced features such as remembering your preferences, language settings, and form inputs.
  • Analytics cookies: Help us understand how visitors use our site, which pages are most popular, and how we can improve user experience.
  • Performance cookies: Allow us to monitor and improve website performance and identify technical issues.

3. Cookies We Use

Cookie NameProviderPurposeDuration
session_idZENTHIASession authenticationSession
auth_tokenZENTHIAPersistent login state7 days
pref_languageZENTHIALanguage preference1 year
_ga, _gidGoogle AnalyticsVisitor behavior analysisUp to 2 years
promo_bar_dismissedZENTHIAPromotional banner state30 days

4. Managing Your Cookie Preferences

You can manage or disable cookies through the following methods:

  • Browser settings: Most browsers allow you to block or delete cookies. Visit your browser's help section for instructions.
  • Consent banner: When you first visit our site, you may choose which non-essential cookies you accept.
  • Third-party opt-outs: Some analytics providers offer direct opt-out tools on their websites.

Please note that disabling essential cookies may prevent you from using certain features of our Services, including the Patient Portal.

5. Third-Party Cookies

We may allow trusted third parties to place cookies on your device for analytics and performance monitoring. These third parties include Google Analytics and our telehealth platform provider. We do not permit advertising cookies or behavioral tracking for marketing purposes.

6. Updates to This Policy

We may update this Cookie Policy as our Services evolve or as regulations change. We will notify you of significant changes through a notice on our website. The effective date at the bottom of this policy indicates when it was last revised.

7. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us at:

Email: privacy@zenthiahealth.com

Address: ZENTHIA HEALTH Privacy Office, 123 Wellness Boulevard, Suite 400, New York, NY 10001

Effective Date: January 1, 2026 | Last Revised: May 7, 2026

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